After Sale Services

Comprehensive After Sale Services for Ongoing Support

At Desert Frames and Glass, our relationship with you doesn’t end when your frame leaves the shop. We are dedicated to providing continued support through our comprehensive after-sale services, ensuring that your framed artwork, photos, or mirrors continue to look their best for years to come.

What We Offer

Our after-sale services are designed to provide peace of mind and maintain the quality of your purchase:

Warranty Coverage: We stand by the quality of our craftsmanship. If you encounter any issues with your frame, our warranty coverage ensures that repairs or replacements are handled promptly and professionally.
Repair Services: Accidents happen. If your frame gets damaged, our skilled team is here to restore it to its original condition. From minor touch-ups to significant repairs, we’ve got you covered.
Maintenance and Cleaning: Over time, frames can accumulate dust or suffer wear and tear. Our maintenance services include thorough cleaning and minor adjustments to keep your frames looking fresh and well-maintained.
Hanging Adjustments: If your frame becomes misaligned or you wish to relocate it, we offer re-installation and adjustment services to ensure your frames are displayed perfectly.

How to Reach Us

Our customer support team is here to assist you with any after-sale inquiries or services you may need:

Phone Support: Reach us at 800372637 for immediate assistance.
Email Assistance: Send us an email at info@frameshopdubai.com, and we’ll get back to you promptly.
In-Person Visits: Visit our shop at Al Barsha & Satwa, and our team will be happy to assist you with any post-purchase needs.

FAQs

Q: How do I request a repair or maintenance service?
A: Simply contact us via phone or email, and we’ll schedule a convenient time for you to bring in your frame or arrange an on-site visit.

Q: Do you offer re-installation services if I want to move my frames?
A: Yes, we offer re-installation services to help you reposition your frames or adjust their alignment as needed.
Your Satisfaction is Our Priority

Your Satisfaction is Our Priority

At Desert Frames and Glass, we are committed to ensuring that you remain completely satisfied with your purchase. Our after-sale services are here to support you every step of the way, from initial installation to ongoing maintenance.